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Resources for your firm

Practical solutions, plus emerging industry trends and topics.

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Why are Soft Skills Important in a Modern Accounting Firm?

It may come as a surprise that the term “soft skills” has its roots in the military—a psychologist named Dr. Paul Whitmore worked closely with the U.S. Army in the 1960s to help distinguish these people-oriented skills from more tactical, hands-on skills, like weapons handling or map reading. However, there’s a reason the term was coined in the first place: Even in high-stakes and high-pressure environments, the ways people lead, communicate, and work with others can make all the difference.

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The Ultimate Guide to Building Accounting Firm Capacity

How can accounting firms take on more clients and give them the outstanding customer experience they need? Working with a global talent solutions provider like TOA Global, businesses are empowered to scale, so they can grow their capacity while supporting their teams’ work-life balance.

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