DOMINIC ROLLERSON: Outsourcing motivations and expectations

Dominic Rollerson, Business Services Director at McKinley Plowman in Perth, discusses how his company utilizes an offshore team. McKinley Plowman offers services in accounting, taxation, wealth, pension transfer, finance, and business improvement and has an offshore team working in most of these areas as well. Dominic describes how offshoring is very similar to onshoring teams despite common myths.

TOA Global Podcast · DOMINIC ROLLERSON: Motivations And Expectations With Offshoring

Topics:

Motivations in beginning offshoring
Outsourcing vs. offshoring
Expectations of team members
Decreasing turnaround time on projects
Growing your team and business

Quotes:

On misperceptions about offshoring:

It will be slower and the quality won’t be as good. As long as you put in the time and training on there, that’s really a myth.

On how offshoring benefits clients:

Improved turnaround times. We’re able to get our turnaround times well within what we communicate to clients.

Our previous experience on outsourcing was-hand the job over to someone and you get an indifferent product back. Whereas offshoring was quite different, it’s a team member who just happens to sit in another office.