SAEED MIRZAKHANI: The sky’s the limit when it comes to your offshore team

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Saeed Mirzakhani, founding partner at CharterNet Advisers, chats with us about the motivation to start building an offshore team, hiring candidates from the TOA Global Accelerator Program, and having a people strategy. CharterNet Advisers provides business and tax advisory services to emerging and fast-growth businesses. The practice is based in Sydney, New South Wales.

Topics:

  • Deciding what tasks to delegate to offshore team members
  • Advice on training an offshore team
  • Measuring the success of an offshore team
  • How offshoring has benefitted clients

Quotes:

On the value of an offshore team:

It gives me a lot of optimism for the future, knowing that we can scale up our final team in advisory work and managing client relationships in the future. So it does give us that confidence that we can go out there and continue to grow the business in a big way and not have to worry as much about resourcing moving forward.

On growing the team, their capability, and performance:

Where we see it being is a sky’s-the-limit approach, which is can they drive client relationships? Can they really drive, for example, could they run a CFO meeting? Really, really trying to flex our muscles as much as possible over the coming period so that we really extract the best out of what we see to be a really functional and talented offshore team.

On the biggest myth or objection about offshoring:

The biggest is that clients are going to hate it and that they will have a massively bad objection to it. That hasn’t been our experience … In instances where the clients are liaising with our offshore team directly and speaking with them directly, in our experience they’ve been quite happy to do so.

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