TOA Global’s leaders are delighted to announce the promotion of Mareta Akari as our Chief Customer Officer (CCO), a global leadership role dedicated to our existing clients.
“The Chief Customer Officer role has been purpose-built to ensure that as we grow, our existing clients never lose the quality of relationships and strategic support you deserve,” said CEO Jeremy Clements, who announced the development.
In her new role, Mareta will exercise global oversight of all client-facing functions, with all client teams reporting directly to her, ensuring that our clients in Australia, New Zealand, Canada, and the United States, among others, feel fully supported.
“The last four years have been some of the most rewarding of my career, and that’s entirely because of the clients and teams I’ve had the privilege of working with,” our new CCO said.
“What we’ve built together in Australia and New Zealand, the community, the programs, the relationships—that doesn’t change. It just gets a bigger platform. I’m excited about what comes next.”
A dedicated advocate for your business’ growth
What this means for TOA Global’s clients in Australia and New Zealand: continuity and a dedicated executive advocate whose focus is the success of your partnership with TOA Global.
Mareta possesses the track record, intelligence, and credibility to make a real difference for your business and will bring the same focus, the same standards, and the same commitment to your success, now with a broader platform to build on.
Since 2013, TOA Global has connected more than 1,258 businesses, the majority of them accounting firms, with the elite accounting and finance professionals they need.
Strategic accounting outsourcing has enabled our clients in Australia and New Zealand, among other countries, to grow sustainably and adapt to changes in the profession, its regulations, and technology.
Build and scale offshore accounting and finance teams
Mareta brings close to four years of experience at TOA Global. She joined the business in October 2022 as Vice President of Customer for Australia and New Zealand (ANZ).
Until recently, she served as Country Manager for our ANZ region, where she built and led one of the most successful client functions in our organization’s history.
Before joining TOA Global, Mareta held senior leadership consulting roles and spent a decade based in London and Paris, leading client transformation programs, including organizational design and development; diversity and inclusion initiatives; and change management.
Her experience has given her a rare combination of organizational expertise and deep operational knowledge of what it takes to build and scale high-performing offshore accounting and finance teams.
If you lead an accounting practice or team and are curious about how strategic accounting outsourcing can support your business, our team in Australia would be happy to answer your questions. Book a chat at a time that suits you best.