HEATHER PORTER: Shifting Business Models to Provide Value

Heather Porter, Marketing Director of Drill Down Solution shares how offshore employees help to increase profits and contribute to happier onshore employees. Drill Down Solution is an accounting and consulting firm in Utah that specializes in providing solutions for the dental industry. Heather discusses the company’s focus on providing value to their clients and how having an offshore team assists with this mission.


  • Motivations in beginning offshoring
  • Building an offshore team while shifting business models
  • Expectations of team members
  • Mission and values


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