Many firms experience challenges in meeting client expectations due to the lack of suitable workforce that has the right skills and experience. These firms are prone to biting off more than they can chew and when this happens, client deliverables suffer. And that can lead to a downward spiral.
In this episode, Luke Gheen of Gheen & Co. talked about his firm’s inspiring journey to offshoring success. He shared the growing pains—from client turnovers to not being able to find talents with just the right skills and experience to stabilizing client deliverables.
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