Many firms experience challenges in meeting client expectations due to the lack of suitable workforce that has the right skills and experience. These firms are prone to biting off more than they can chew and when this happens, client deliverables suffer. And that can lead to a downward spiral.
In this episode, Luke Gheen of Gheen & Co. talked about his firm’s inspiring journey to offshoring success. He shared the growing pains—from client turnovers to not being able to find talents with just the right skills and experience to stabilizing client deliverables.
Topics:
- Importance of tax planning and having a maintenance plan
- Challenges of recruiting local staff and its effect client deliverables
- Focusing on aspects of the business that you actually enjoy
- Capacity issues
