Chris Earhart and Evelyn Nguyen of Mike C. Manoloff, PC in Houston, Texas, discuss how communication with their offshore team is key, and having the right tools in place is essential in working together. Their full-service tax firm has been in business for over 20 years and works with clients throughout the US. They share their thoughts on working with their TOA team members and how they contribute to the growth of the business and the work-life balance of their local employees.
Topics:
- Having the proper IT tools in place
- Clearly defining the skills needed
- Expanding the team
- Benefits of offshoring
- KPI’s used to measure success
