NOEL TIUFINO: How To Deliver Consistent Quality Work And Achieve Firm Stability

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The need to scale and the realisation that their resources is best utilised by getting professional offshoring help, My Accountants turned to The Outsourced Accountant. Through thorough planning, they were able to establish systems and processes—crucial factors in managing an efficient offshore team. Ultimately, because of consistent quality work, My Accountants gained firm stability. 

In this episode, Nick and I talked about: 

  • How thorough planning is crucial in moving forward efficiently 
  • The importance of establishing systems and processes so your offshore team can work seamlessly 
  • Hiring a dedicated manager to constantly monitor your team 
  • The value of having a consistent offshore team that is always there to meet demands and exceed expectations 
  • The mistakes they committed early on and how they were able to bounce back  
  • How the turnover level for their offshore team is significantly low compared to their onshore team 
  • The transparency with their clients in terms of having an offshore staff 
  • Plans for team growth 

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