Rishi Ram, partner at Optima Accountants, talks to us about setting up his offshore team, how he went about the offshoring process, and hiring a candidate from the TOA Global Accelerator Program. Optima Accountants is an independent accounting firm offering professional accounting services to individuals and business owners. The practice is based in Spring Hill, Queensland.
Topics:
- Advice on training a new team member
- Tips on managing an offshore team
- Measuring the offshore team’s success
- Having a people strategy
Quotes:
The best benefit I can think of is quicker turnaround times. Because we’ve offloaded initially payroll and then later on some bookkeeping work, we’ve built up capacity here in the office. And because of that, we’ve been able to turn around work much faster than we’ve previously been able to. So the results are there. And of course, it keeps the clients happy.
Definitely. In the last year we’ve been lagging behind in time, so we’ve been working long hours and putting that down to business development … So now with Monday work taken off us, it’s given us more time to focus on ourselves in upskilling ourselves.
Security will be the biggest thing we’re worried about. We can easily work from home, but what’s the arrangement in the Philippines? How do you guard security – that was our biggest concern last year. So once we thought, OK, we really need to jump on, that’s when I further inquired with you guys and you gave us all the reassurance that security is paramount for you guys and that’s when we thought, OK, let’s take the plunge.
Connect with Rishi
Check the links below.
At TOA, we enable accounting firms to do their best work by supplying resources from our team of top global talent
-
Accountant
Accountants to handle accounting functions including sales invoicing, cashflows, payables and receivables, and data entry.Learn more
-
CPA
Chartered professional accountants who are ready to support your team with client-specific deliverables and tasks.Learn more
-
Bookkeeper
Our bookkeeping experts can help firms and organizations make better operating, investing and budgeting decisions.Learn more
-
Administrator
Outsource administrative tasks like data entry, CRM maintenance, reporting and ad hoc activities.Learn more
-
Virtual Assistant
Our VA can help with day-to-day tasks like managing your calendar, office administration, travel arrangements and scheduling meetings.Learn more
Find out more
