LES SEARLE: Improving Client Service, Doubling Profits

In this episode, I interviewed Les Searle, Business Manager at Careful Books Your Business Growth Partner for The Offshore Accountant. Les has improved client service cost-effectively and built a strong relationship with his offshore team resulting to less errors and improved profits. If you are looking for effective ways to solve problems and ensuring positive output while maintaining a highly efficient team, make sure to check out this episode.


  • Improving client service
  • Ensuring data security
  • Investing time on training
  • Building relationships with offshore team
  • Monitoring productivity for each type of work