In this episode, I interviewed Les Searle, Business Manager at Careful Books Your Business Growth Partner for The Offshore Accountant. Les has improved client service cost-effectively and built a strong relationship with his offshore team resulting to less errors and improved profits. If you are looking for effective ways to solve problems and ensuring positive output while maintaining a highly efficient team, make sure to check out this episode.
Topics:
- Improving client service
- Ensuring data security
- Investing time on training
- Building relationships with offshore team
- Monitoring productivity for each type of work